Terms of Service
Last Updated: November 2024
These Terms of Service govern your use of alpiinee assets website and property transaction services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.
1. Definitions
- "Service" refers to property transaction services provided by alpiinee assets
- "User" means any person accessing our website or utilizing our services
- "Content" includes all text, images, materials, and information on our website
- "We/Us/Our" refers to alpiinee assets, a property services provider in Switzerland
- "Client" means any person or entity engaging our property transaction services
2. Use of Services
Eligibility
- Services are provided for property transaction purposes
- Users must be at least 18 years old or the age of majority in their jurisdiction
- Users must provide accurate and complete information
- Users are responsible for maintaining confidentiality of any account information
Service Scope
Our services include:
- Luxury Estate Marketing services for high-value properties
- New Construction Sales services for development properties
- Auction Property Services for competitive bidding transactions
- Property consultation and market analysis
3. Prohibited Uses
Users may not:
- Violate any applicable Swiss or international laws or regulations
- Infringe on intellectual property rights of alpiinee assets or third parties
- Transmit harmful code, viruses, or malicious software
- Attempt unauthorized access to our systems or networks
- Engage in fraudulent activities or misrepresentation
- Harass, abuse, or harm other users or our personnel
- Use automated systems to access the website without permission
- Reproduce, distribute, or commercially exploit our content without authorization
4. Intellectual Property Rights
Our Content
All content on this website, including text, graphics, logos, images, and software, remains the property of alpiinee assets and is protected by Swiss and international copyright laws.
- Limited license granted for personal, non-commercial use
- No reproduction without written permission
- Trademarks and service marks are property of alpiinee assets
User-Generated Content
By submitting content (reviews, comments, messages), you grant us a non-professional, royalty-free license to use, reproduce, and display such content for business purposes. You represent that you own or have rights to any content you submit.
5. Service Delivery and Payment
Service Agreement
- Specific service terms outlined in individual service agreements
- Fees vary by service type and are specified during consultation
- Payment terms detailed in service contracts
- Cancellation and refund policies specified per service agreement
- Service delivery timelines vary based on property type and market conditions
6. Disclaimers and Limitations
Service Warranty
Services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee:
- Specific transaction outcomes or property sale prices
- Particular timeframes for property transactions
- Uninterrupted or error-free website access
- Accuracy of third-party information or market data
Limitation of Liability
To the maximum extent permitted by Swiss law:
- Our liability is limited to the service fees paid by the client
- We are not liable for indirect, consequential, or punitive damages
- Users assume risks associated with property transactions
- We recommend independent legal and financial advice
7. Indemnification
You agree to indemnify and hold harmless alpiinee assets, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your use of our services or website
- Violation of these Terms of Service
- Infringement of any rights of third parties
- Your content or actions on our platform
8. Dispute Resolution
Resolution Process
Step 1: Informal Resolution
Parties agree to attempt informal resolution through good faith discussions before pursuing formal proceedings
Step 2: Mediation
If informal resolution fails, parties may pursue mediation through a mutually agreed mediator
Step 3: Arbitration or Legal Action
Unresolved disputes may proceed to arbitration or Swiss courts as specified in service agreements
Governing Law
These Terms are governed by Swiss law. Jurisdiction for disputes lies with the courts of Bern, Switzerland, subject to any mandatory jurisdiction rules.
9. Termination
- Either party may terminate service agreements with appropriate notice as specified in contracts
- We reserve the right to terminate access for violations of these Terms
- Effects of termination specified in individual service agreements
- Certain provisions survive termination, including intellectual property rights and liability limitations
10. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and service agreements, constitute the entire agreement between you and alpiinee assets
Severability
If any provision is found invalid or unenforceable, remaining provisions remain in full effect
No Waiver
Failure to enforce any provision does not constitute a waiver of that provision or our right to enforce it
Assignment
You may not assign your rights or obligations under these Terms without our written consent
Modifications
We reserve the right to modify these Terms at any time. Material changes will be communicated through website notice. Continued use constitutes acceptance of modified terms
11. Contact Information
For questions about these Terms of Service: